Refund Policy

Casey Hein & Associates, LLC Refund Policy

Customers have 30 days (upon receipt of merchandise) to request a refund, as follows:

  1. Refunds must be emailed directly to casey@caseyhein.com with an explanation on why the refund is being requested.
  2. Products cannot be damaged and must be returned in its original packaging.
  3. Customers must pay the shipping costs.